List2Play • Blog
Support & Contact
Published November 12, 2025
Updated November 16, 2025
Need help? This page lists every support channel, response time, and what details to include in your message.
Email support
- General questions: [email protected]
- Billing & refunds: [email protected]
- Privacy requests: [email protected]
What to include
- Your List2Play account email.
- Relevant server IDs, order IDs, or wallet top-up references.
- Screenshots or error messages if you’re reporting a bug.
Response times
We typically reply within 24 hours on weekdays. High-priority incidents (payment failures, security issues) are handled as quickly as possible.
Status updates
Follow our community channels and status announcements (see Maintenance & Status Updates) for real-time information about outages or planned downtime.